1. Plant Guarantee -- if you plant them yourself

We take pride in the quality of our plant material. We provide a 6-month guarantee on trees and shrubs our customers buy and plant in the ground. If a plant is defective or dies during the first 6 months after purchase, we will replace the plant or issue a store credit for the original purchase price. A few simple conditions apply:

• Present your original receipt and the plant when asking for a replacement.
• Trees and shrubs planted in containers are not covered by this guarantee.
• Plant damage caused by physical injury (e.g. by a weed eater, deer, or insects) or by extreme weather conditions beyond our control is not covered by this guarantee.

2. Plant Guarantee -- if we install them for you

When we install plants for our customers, we employ the best planting techniques based on years of experience. We take pride in the quality of our plant material.

We guarantee plants we provide and install in your landscape for 1 year. If a plant is defective or if a plant dies during the first year after planting, we will replace it FREE of charge as long as the plant has been reasonably cared for and has not been adversely affected by events beyond our control.

Our customers want their new plantings to succeed as much as we do. They almost always follow our care instructions and carefully monitor the progress of their plants. However, on rare occasions,

• OWNER NEGLECT , such as improper watering, untreated insect damage, abuse from a lawn mower or weed eater can damage or even kill a plant. OR ,
• EVENTS BEYOND ANYONE'S CONTROL , such as storm damage, abnormal freezing temperatures, hail, drought and other unavoidable disasters, can lead to the death of a plant.

DETAILS OF OUR GUARANTEE

• We will replace a guaranteed plant one time. There is no guarantee on the replacement plant.
• We will replace a guaranteed plant FREE of charge. Our policy is not to refund labor fees or the cost of plant material at any time.
• We will replace a guaranteed plant FREE of charge with the plant of your choice. If you choose a more expensive plant, you will be responsible only for the additional plant cost above what was previously paid.
• We may want to view the defective or dead plant onsite to determine the cause of the problem.
• Only 3 kinds of plants are excluded from our guarantee: annuals, bulbs and plants we install into containers.

We hope that the terms of our guarantee are clear and reasonable. If you have any questions, please give us a call!